How to Access Your AceMail (Student Email Account)

AceMail is the official student email service at Texas A&M University–Texarkana, powered by Gmail. All official university communication will be sent to your AceMail account, so it's important to check it regularly.

 

AceMail is the official student email service at Texas A&M University–Texarkana and is powered by Gmail. All official university communications are sent to your AceMail account, so it is important to access and monitor your email regularly.

First-Time AceMail Setup

Follow these steps the first time you access your AceMail account:

Step 1: Go to Gmail

Open a web browser and navigate to:

https://gmail.com

Step 2: Enter Your AceMail Address

Your AceMail address will be in the following format:

first.lastname@ace.tamut.edu

Example:
john.smith@ace.tamut.edu

Step 3: Enter Your Default Password

Your default password is:

MMDDYYYY!Ace

Replace MMDDYYYY with your date of birth.

Example:
If your birthday is March 15, 2002, your default password would be:

03152002!Ace

Step 4: Create a New Password

Upon your first login, you will be prompted to create a new password for your AceMail account.

Choose a strong password that:

• Is at least 12 characters long
• Contains a mix of uppercase and lowercase letters
• Includes numbers and special characters
• Is not used for any other account

Follow the on-screen instructions to complete the password change process.

Step 5: Set Up Account Recovery and Security (Recommended)

To help protect your account and make it easier to recover access in the future, we strongly recommend completing the following steps:

1. Click your profile picture in the upper-right corner of Gmail.
2. Select Manage your Google Account.
3. Click Security & sign-in from the left-hand menu.
4. Add a Recovery Phone Number.
5. Add a Recovery Email Address.
6. Enable 2-Step Verification.

These security features can help you regain access to your account without needing assistance from the IT Service Desk.

Signing In After Initial Setup

After completing the first-time setup process:

1. Navigate to https://gmail.com.
2. Enter your AceMail address.
3. Enter the password you created during setup.
4. Complete any 2-Step Verification prompts if enabled.

Troubleshooting

I Forgot My Password

If you have configured recovery options, follow Google's password recovery process.

If you are unable to recover your account, contact the IT Service Desk for assistance.

I Cannot Access My Account

Please contact the IT Service Desk. For security purposes, identity verification may be required before account access can be restored.

Need Help?

IT Service Desk

📧 itservicedesk@tamut.edu
📞 903-334-6603
📍 University Center (UC257)

Hours of operation and additional support resources are available through the IT Service Desk.