How to Contact IT: Getting Help with Requests and Issues

Submit a Ticket (Preferred Method)

The fastest way to get help is through the IT Service Portal:

🔗 https://tamut.teamdynamix.com/TDClient/227/Portal/Requests/ServiceCatalog?CategoryID=1712

Using the portal allows you to:

  • Track the status of your request

  • Attach screenshots or documents

  • Ensure your request is routed to the correct team

Other Ways to Contact IT

If you’re unable to submit a ticket, you can still reach us by:

When Should I Contact IT?

Common reasons include:

  • Trouble accessing your account

  • Password or login issues

  • Computer or software problems

  • Requests for new hardware, software, or access

Print Article