How to Reset Your TAMUT Password (Faculty & Staff)

Preferred Password Reset Method (Recommended)

Microsoft allows you to securely reset your password using your existing Multi-Factor Authentication (MFA) methods.

Steps

  1. Open a web browser and go to:
    https://www.office.com

  2. Select Sign in.

  3. Select "Can't access your account?".

  4. When asked what type of account you are recovering, make sure to select:
    Work or school account

    ⚠️ This step is important — do not select “Personal account”.

  5. Follow the on-screen prompts to verify your identity using your configured MFA method, such as:

    • Microsoft Authenticator app

    • Text message (SMS)

    • Phone call

  6. Once verification is complete, create a new password when prompted.

  7. Sign in again using your new password.

After Resetting Your Password

  • Your new password will be used for:

    • Microsoft 365 (Outlook, Teams, OneDrive, Office apps)

    • Digital Backpack resources

    • Other connected campus systems

  • It may take a few minutes for the new password to sync across all services.

Need Help?

If you are unable to complete the password reset (for example, if your MFA methods are not working), please contact the IT Service Desk for assistance:

  • Phone: 903-334-6603

  • In Person: UC257

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